Australia’s most-improved childcare CRM platform

Simplify and streamline admin with Office, our innovative, cloud-based child care CRM system—part of our comprehensive suite of childcare tools

Streamline enrolment and waitlist processes

Manage bookings and occupancy conveniently

Save time with automated CCS submissions

Provide families with flexible payment options

TRUSTED BY THOUSANDS OF SERVICES ACROSS AUSTRALIA

“Xplor is really efficient and there’s lots of support for help.” – Natalie Underwood, Minnows Early Learning

Bookings and occupancy management

Quickly access gap and session fees, CCS estimates, attendance, health and contact information for children in your care.
Office’s dashboard lets you mark attendance automatically, add and delete bookings and monitor occupancy to easily spot early warning signs.
Over 30 detailed reports and audit logs help you accurately evaluate your service’s performance.

Automated CCS submissions

Office eliminates the need to manually enter attendance at the end of the week like some other CCMS systems. Digital attendances update automatically, providing you with an accurate, up-to-date single source of truth.

Less time spent chasing government subsidies equals more time providing top-quality care.
Enjoy a streamlined, digital CWAs process with instant submission of enrolment notice to the Government.

Streamlined enrolments

Save time and effort by digitising the enrolment process. Get the information you need in the beginning to simplify and speed up enrolments.

Customisable enrolment forms with required fields ensure you get complete enrolment details.
Require mandatory documentation submissions, including immunisation records and anaphylaxis plans.
Enjoy automatic integration, automated enquiry handling and waitlist management.

Convenient and flexible payment options

Automate mundane financial tasks to reduce human error, save time and decrease costs.

Receive payments via credit card or direct debit with our integrated payment solution—choose the payment option that meets your needs.
Improve your CCS cash flow with Office by automating debt collection, and guaranteeing weekly payments to your service.
Office automatically charges your rolls and uploads payments to the gateway.

See how services like yours are saving time on admin and streamlining processes compared to other CRM platforms for childcare

Case Study

Large-scale childcare provider saves big with Australia’s best childcare CRM system

Catholic Early EdCare increases cost-efficiency and streamlines admin for management at over 130 services, saving up to 40 hours a month with Xplor’s CRM software for Australia.

Automate more admin with Office

Focus on areas of your business that require your attention and let our CRM software for childcare automate your tedious, day-to-day administration tasks.

Streamlined childcare CRM platform for Australia

From enrolments to digital attendance to CCS submissions, childcare admin work has never been this painless.

Complete childcare management ecosystem

The Xplor Education childcare CRM platform is designed to work seamlessly across all your daily tasks. Our CCMS system connects to our educator and family platforms, providing a seamless experience for administrators, educators and families.

Protected by bank-level security

Ensure your data is safe while future-proofing your service with our AWS-based cloud platform that provides a faster, smoother and more reliable experience.

Single, experienced support team

Our knowledgeable customer service team is committed to bringing you the best experience possible via phone, email and live chat assistance.

Childcare CRM Platform—Frequently Asked Questions

What key features make Xplor Education’s childcare CRM system a top choice for childcare services?

Office, our cloud-based, innovative child care CRM platform, streamlines administration to save you time. From automated CCS submissions to streamlined enrolments and convenient and flexible payment options, Office provides you with all the features needed to help your childcare service thrive.

Why is Office considered one of the best CRM platforms for childcare?

Office was awarded the “2023 Most Improved Child Care Management System (CCMS)” in The Sector’s biennial CCMS user survey and became Australia’s largest childcare CRM platform in early 2024. User feedback, sector focus groups and employees with childcare sector experience drive our roadmap and development to ensure we’re innovating in meaningful and practical ways that matter to childcare services.

Is Xplor Education’s childcare CRM system for Australia suitable for both small and large childcare facilities?

Our childcare CRM platform, Office, is ideal for individual services and multi-centre providers. We offer three pricing options to meet the needs of different services and centres. While our childcare management platform can help individual services thrive, multi-centre providers will benefit from centralised reporting features like SSO (Single Sign On).

How does Xplor Education’s child care CRM software address data security and compliance in the childcare industry?

Xplor Education is dedicated to keeping children safe, and this includes keeping child data safe. Powered by Amazon Web services, all data is stored on Australian shores and is protected by bank-level security. Single Sign-On (SSO) for our Office and Playground platforms make IT management more manageable and secure, and our payments gateway, Xplor Pay, is PCI DSS Level 1 compliant.

What reporting tools does Xplor Education’s childcare CRM platform provide for monitoring childcare centre performance?

The Office child care CRM system has a built-in dashboard that displays financial and occupancy data, along with other information. Office provides you with 30+ detailed reports and audit logs so you can easily evaluate how your service is performing.

Can Xplor Education’s CRM childcare system adapt to the specific needs of childcare centres in Australia?

Whether you have a single centre or multi-centre service, an Outside School Hours Care (OSHC) program or a kindergarten, our childcare CRM system for Australia has the features to streamline the running of your Australian childcare service.

Here’s why our customers think Office is Australia’s best childcare CRM system

Learn how childcare providers have improved efficiency in their day-to-day operations with Office, our child care CRM platform, by taking advantage of its smart features to automate processes and save time and resources.

The regular communication regarding updates is valuable and promotes further learning and discussion at service level on a regular basis…If they say they’re going to do something and it’s scheduled to happen, it happens.

ALICIA PRATT

The Y Ballarat OSHC Services

The parents have said it’s just so easy and they’re loving it. Xplor makes my job easy too; I can see what payments are coming out each week, I can adjust them, I have more control and the usability is amazing. I love Xplor with pure passion.

BERNADETTE LEEDHAM – LDC

Centre Manager, Cribb Street Childcare (QLD)

Xplor is really efficient and there’s lots of support for help.

NATALIE UNDERWOOD – LDC

Centre Manager, Minnows Early Learning (VIC)