Little Nuggets Early Learning Centre is dedicated to providing high-quality early childhood education and care to the community in Halls Creek, Western Australia. The centre offers a nurturing environment where children can thrive under the care of experienced educators committed to creating a safe, inclusive and engaging space for all children to learn and grow.
Snapshot
1
Services
12
Staff
66
Children
2019
Joined Xplor
Our old setup was confusing for parents and staff alike, with so many different platforms to log into.
Jess Christophers, Operations Manager
Overloaded systems, fractured processes
Little Nuggets faced significant challenges managing daily operations and ensuring seamless communication with families. Previously, they used multiple software solutions, which created inefficiencies and confusion and required staff to juggle separate platforms for different tasks. This method didn’t provide a comprehensive view of each child’s development, and educators struggled to track and document children’s progress effectively, impacting the quality of the learning experience. Due to the fragmented communication channels, guardians also found it challenging to stay informed of their child’s activities and development.
The administrative burden was another significant challenge. Managing enrolments, billing and compliance requirements across multiple platforms was cumbersome and prone to mistakes. These inefficiencies impacted many staff members and affected the centre’s ability to focus on delivering high-quality education and care—which is where Xplor Education’s ecosystem stepped in.
A unified platform with Xplor Education
The introduction of Xplor Education’s comprehensive software suite, including Office (admins), Playground (educators) and Home (families), revolutionised how Little Nuggets ELC operated. The all-in-one solution provided a unified platform for managing administrative duties, tracking children’s learning and enhancing family engagement.
Features like CCS estimations, rostering and in-depth reporting available in Office significantly streamlined operations. The administration team can now handle enrolments, billing and compliance requirements with one platform, reducing the need for multiple systems and providing a single source of truth.
The educators at Little Nuggets also embraced Playground, finding it significantly improved their workflow. The ability to use templates for children’s individual learning portfolios, track routines and drag Posts across different sections streamlined their tasks. Features like saving drafts and backdating posts are particularly appreciated, as they allow educators to manage their time more effectively while ensuring accurate record keeping.
Guardians quickly adopted the Home app, appreciating its user-friendly interface and the ability to stay connected with their children’s daily activities. The app allows guardians to sign their children in and out, view updates on their learning and development and communicate directly with educators. This increased transparency and engagement helps families feel more involved in their child’s early education.
Having everything in one place makes my life so easy.
Jess Christophers, Operations Manager
You can see that more and more families are engaging and commenting. Parents are excited that they can actually see what their child is doing throughout the day, and you can work really well on partnerships.
Claudia Billings, Educational Leader
I think that my service, from certain sides, runs itself because I have Xplor.
Jess Christophers, Operations Manager
Top-tier support, improved efficiency and engagement
Xplor Education’s exceptional support team has been a real standout. With many team members having extensive experience in the early childhood education sector, they can provide empathetic and knowledgeable support. This deep sector understanding ensures the team can relate to and address the unique challenges early childhood education centres face. The practical tips and knowledge the team provided ensured the transition to Xplor Education was smooth and efficient. Known for its responsiveness and reliability, the support team at Xplor Education has fostered a strong relationship with Little Nuggets, ensuring the centre always feels supported and valued.
Since implementing the Xplor Education suite, Little Nuggets has transformed its day-to-day operations. Administrators now spend significantly less time on logistical tasks, and educators can focus more on meaningful interactions with children. The all-in-one platform has streamlined admin, enhanced communication and provided valuable insights into children’s learning and development. Feeling completely supported by Xplor Education’s exceptional team, with its extensive experience in early childhood education, has also been invaluable. This combination of innovative technology and dedicated support has positioned Little Nuggets Early Learning Centre to continue providing high-quality care and education, fostering a strong partnership between the centre, educators, families and the wider community.
I love every person I talk to when I ring Xplor. [They] are always ready to assist, whether it’s a quick question or a more complex issue. I like speaking with Hayley (Customer Success Coordinator) as she’s so knowledgeable and gives me tips and tricks on things she did as a service manager to make using Xplor easier. Having people who have experience in the industry is really important too because they value your time.
Jess Christophers, Operations Manager
